Description
Manager | Supervisor
This three-hour program is specifically crafted for managers and supervisors who play a crucial role in shaping a psychologically safe work environment. Recognizing that direct supervisors significantly influence team dynamics and culture, this training aims to provide middle management with the tools and knowledge necessary to foster an atmosphere of trust and open communication.
Program Objectives:
- Understand the concept of psychological safety and its importance in achieving high team performance and employee engagement.
- Identify behaviors that undermine psychological safety and learn how to avoid them in daily interactions.
- Develop skills to encourage open dialogue and feedback within teams, reducing the fear of negative consequences.
- Create actionable strategies for building and maintaining psychological safety in diverse team settings.
- Assess and adapt leadership styles to better support and enhance team well-being and resilience.
Key Topics Covered:
- Introduction to Psychological Safety: Understanding its impact on team success and innovation.
- Role of Managers and Supervisors: How leadership behavior directly influences team culture and safety.
- Communication Techniques: Best practices for encouraging honest and constructive conversations.
- Handling Difficult Conversations: Techniques for addressing sensitive issues and conflicts constructively.
- Building Trust and Inclusivity: Strategies for creating a supportive environment that values diverse opinions and backgrounds.
- Practical Application and Case Studies: Real-world scenarios to apply learning and discuss strategies with peers.
